Privacy policy

"Jolovies" informs you of the General Data Protection Regulation (GDPR). The General Data Protection Regulation (GDPR) has the purpose of legality and protection of your Personal Data, as shaped by the legal framework of the European Union. For this reason, we apply the relevant Security & Privacy Policy to your navigation and transactions on our website, which is fully in line with this Regulation.

"Jolovies", created this site with the sole purpose of serving its customers. In order to achieve your best service, it is important for you, our customer, to understand that you must provide us with specific information regarding the handling of your order and which are preserved by us.
This Statement of Personal Data Protection (Privacy Statement) and the attached Terms and Conditions of this website describe the method of collecting data from the website, the use of such data by us and the terms and conditions of use of this website. This Statement of Personal Data Protection (Privacy Statement) refers solely to your personal data that you provide during your orders on this website.

Personal data is information that identifies you directly or indirectly. Indirectly means in conjunction with other information such as your name, postal address, email address and telephone number or credit card or other.

The information provided voluntarily by the users of the mentioned website is used by us in order for the users to have direct and effective contact with the store, to provide them with answers to specific questions that ask and finally to be served and to execute their orders. The information that "Jolovies" collects through the website is designed to measure the number of visitors, to define customer requirements for more products and to trade with the company. "Jolovies" does not distribute to any other organization or affiliate that is not affiliated with this email address, or any other information related to its users and customers, except when it is required by direct partners and for the ordering process.

Visitors to our site are asked to provide us with their personal data only in case they want to order a product or products on our site.

Every order processing requires the collection of personal information, for delivery or booking of this order. Also, the use of a credit card, the debit of which requires personal identity information of the legal owner, is guaranteed in every case. Any information and document certifying and declaring the identity of the client remains strictly confidential. Your submission of your personal data means that you consent to these data being used by our employees for the reasons outlined above. "Jolovies" requires its employees and website maintainers to provide their users-clients with the security level mentioned in this Privacy Statement. In no other case can "Jolovies" share with others your personal information without your prior consent, unless this is required in a lawful way. Any kind of use of your personal data that has been collected online without your prior consent can only take place in exceptional circumstances (for example, in the case of a court order).

We will use your personal data for the purposes as outlined in this Privacy Policy. We do not collect or process any more or other types of personal data than is necessary to fulfill the respective purpose. We will use personal data only as defined in this Privacy Policy unless you have specifically given your consent to another use of your personal information. If we intend to use your personal data which we process with your consent for purposes other than those disclosed in this consent, we will notify you in advance and, if your processing is based on your consent, we will use your personal data for a different purpose only with your permission. To permanently improve and enhance our services, we may send you email marketing messages related to our business that may be of interest to you. You can select the communication way you want to receive at any time by updating your email preferences. You can also unsubscribe at any time. We will not use your data for advertising purposes unless you have given your prior explicit and free consent. However, for existing customers, we may use the email address we have received from you within our existing customer relationship to provide you with marketing materials related to similar products or services that you have previously requested, used, or may be interested in. You can, however, oppose this use at the time of collection and each time you send a message. Legal obligations and legal defense may require us to use and maintain personal data for legal and compliance purposes, such as preventing, detecting, or investigating a crime, preventing loss, fraud or any other misuse of our services and computer systems. We may also use your personal data for internal and external control requirements, information security purposes, or for the protection or exercise of our rights, privacy, security, property or other persons.



Cookies


"Jolovies" has the ability to use cookies as part of the facility and the operation of the services through its website. Cookies are used to provide you with information and to process orders, but also to allow you to present advertising and educational content relevant to your interests and needs. Please keep in mind that cookies are absolutely necessary for our site to operate properly and seamlessly.

We reserve the right to change this Cookies’ policy at any time. Any changes to this Cookies’ policy will apply once the revised Cookies’ policy is available on our site. Our third-party partners may use their own Cookies to collect information about your activities on our site. We do not control these cookies.



Types of Cookies


The basic types of cookies that websites may use are described below
- Visit cookies (session cookies)
These are temporary cookies that remain in the cookie file of your device's browser only during your visit and are deleted when you close the browser.
- Persistent cookies
These remain in the cookies of your device's browser even after the browser is shut down, sometimes for a year or more (the exact length of stay depends on the lifespan of each cookie). Permanent cookies are used when the webmaster may need to know who you are for more than one visit (e.g. to remember your username or web site customization preferences).
- First-party cookies (First-party cookies)
These are cookies that are installed in the browser and / or on the hard drive of your device by the website you are visiting. This includes assigning a unique identifier to you in order to track your site navigation. Webmasters often use first-party cookies to manage visits and for identification purposes.
- Third-party cookies
These are cookies used by third parties, such as e.g. social networks, to track your visits to the various sites on which they are advertised. The webmaster has no control over these third-party cookies.



Google Analytics & Third Party Cookies


Google Analytics cookies are performance analysis / logging cookies that allow us to collect anonymous information about how visitors use our website. These cookies can inform us about how many visitors use the website, the time and duration of access, while also providing information on how to navigate visitors to different parts of the website. This information helps us to improve the way our website works. They are anonymous information and do not contain personal data.
The information collected by Google Analytics cookies about our website is transferred and stored on Google servers in accordance with Google's privacy policy.
For more information about Google Analytics, please click https://support.google.com/analytics/answer/6004245
You can disable tracking from Google Analytics by clicking https://tools.google.com/dlpage/gaoptout?hl=en=GB
If you disable these cookies, your use of the website will not be counted, nor will it be used in the statistics we collect to improve the services we provide through the website. The operation of the site will not be affected.

Cookies from video service providers (Google, Vimeo, DailyMotion etc.)

These providers may place cookies on your device, if you watch videos on our website that provide us as an external service.
If you disable these cookies, you may not be able to view the embedded videos from our site.

Cookies from social networks

Third party social networks can place cookies on your device if you choose to share content from our site with them, by clicking on one of the built-in buttons entitled "Share".
If you disable these cookies, the "Share" function will not be available.